TERMS AND CONDITIONS

1. All terms of the contract between the Purchaser and the Company are contained in this document. No representations or warranties are made or given by the Company save as appear herein and in particular no guarantees or warranty is given that the installation will reduce, eliminate or be free from condensation. No variation of or addition to the work specified inthe Schedule overleaf shall have effect unless agreed in writing under the signature of a duly authorised officer of the Company, INVICTA WINDOWS LIMITED.

2. Take notice that pursuant to the Consumer Credit Act 1974, you have the right to cancel your order within 5 clear days. If you wish to cancel your order you may do so by sending notice of cancellation to the Company.

3. Although time for delivery is not of the essence of the contract, the delivery period quoted is that anticipated at the time of order and INVICTA WINDOWS LIMITED. will make every effort to maintain quoted time.

4. The customer will accept delivery, or provide reasonable access to enable installation to be completed as soon as advised that the unit is ready and will notify INVICTA WINDOWS LIMITED. of a suitable appointment on being advised that the unit is available. If within 28 days of such advice an appointment has not been fixed, the balance of the purchase price is then due and payable.

5. The balance payable on completion referred to overleaf shall be paid to the Company upon delivery of the installation or upon the fixing of the installation being completed where fixing is part of the Contract. Payment shall be in cash or by way of cheque or money order payable to INVICTA WINDOWS LIMITED. The purchaser shall not be entitled to withhold payment by reason of any alleged minor defect. The Company will investigate any alleged defect after payment in full of the balance payable on completion. When payment is not made on due date in accordance with this condition, the Company shall have the right to require payment of interest on the outstanding amount at a rate of 2.5% per month from the due date until the date of actual payment. Failure to comply will result in termination of guarantee.

6. It is impossible to install replacement windows and doors without minor defect.

7. All glass used is the best obtainable, but INVICTA WINDOWS LIMITED. will not give guarantee against minor imperfections which is not given by the glass manufacturer.

8. No undertaking can be given to remove existing doors and frames for re-use.

9. Representatives and showroom samples are used to demonstrate a typical window and its composition. Window(s) and door(s) shown in the Schedule overleaf will be measured and manufactured in the way considered suitable by the Company and pursuant to the Company's policy of continuous improvement to its products it reserves the right to make any necessary modifications.

10. The Company will make good any damage caused in the course of installation to plaster, floor, rendering or brickwork immediately surrounding any window or door installed but does not undertake to provide matching ceramic or other tiles or specialised finishes such as tyrolean or pebble-dash, or to avoid damage to surrounding wallpaper or paintwork or to remove intact any panes of glass or frames from old windows required to be retained by the purchaser. The Company accepts no responsibility for any damage done by the Company for which it may be liable under these terms and conditions, claims must be made in writing to reach the Company within 14 days of installation in default of which the Company will accept no liability thereof.

11. Upon full balance paid, our 10 year guarantee will be issued (10 years on frames, discolouration, glass units). Moving parts as per manufacturers guarantee. Guarantee is fully transferable providing the company is informed of new ownership in writing 2 weeks after moving in together with cheque for £25.00 for administration

12. Upon the signing by the Purchaser and a duly authorised representative of the Company of the form of acceptance overleaf a binding contract will be created in respect of the order, details of which are given overleaf and such contract shall not be subject to cancellation by the Purchaser although the Company reserves the right to cancel any order by refunding all monies paid upon receipt of an unsatisfactory survey report from its Surveyor or in the event of unsatisfactory credit references being obtained in respect of the Purchaser. Without prejudice to its right to claim damages for breach of contract the Company may at its sole discretion in appropriate cases agree to the cancellation of an order by the Purchaser upon the payment to the Company of all expenses incurred by it prior to the date of cancellation. The goods remain the property of the Company until fully paid for.

13. If the work specified is not completed within the delivery period quoted to the Purchaser the Purchaser may serve notice on the Company requiring that the work be completed within such reasonable period as the Purchaser may specify (in general the Company would accept six weeks as being reasonable). If the works are not completed within such extended period the Purchaser may cancel the uncompleted work covered by the Contract by the service of written notice to that effect on the Company. Notwithstanding the foregoing (i) the Company shall not be liable for any delay in the completion of the work which arises from causes beyond the reasonable control of the Company and in the event that time has been of the essence of the Contract, time shall not run during any period when delay on that account is operating and (ii) cancellation of any uncompleted work shall be without prejudice to the Purchaser's liability to pay for the work as has been completed.

INVICTA WINDOWS LIMITED